In this blog, we will look at how we can add queue items to a queue using power automate(ms flow)
We have a queue named “Customer Support” we will add queue items to this queue.
Steps to be followed:
- Search for the Dataverse connector and select Perform a bound action.
- Enter values in parameters.
Table Name: Queues
Action Name: AddToQueue
Row ID: GUID of the queue (guid of the queue in which we want to add queue items)
Target: Record which we want to add as a queue item
In this example, I’m adding cases as queue items.
Entire flow:
Testing:
