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Add Queue Items to Queue using Power Automate

In this blog, we will look at how we can add queue items to a queue using power automate(ms flow)

We have a queue named “Customer Support” we will add queue items to this queue.

Steps to be followed:

  1. Search for the Dataverse connector and select Perform a bound action.
  1. Enter values in parameters.

Table Name: Queues

Action Name: AddToQueue

Row ID: GUID of the queue (guid of the queue in which we want to add queue items)

Target: Record which we want to add as a queue item

In this example, I’m adding cases as queue items.

Entire flow:


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