Mailbox

Send emails from D365 CE(CRM) | Configure Mailbox in D365 CE

May 5, 2021May 3, 2021

Introduction: In this blog, we will understand how we can send emails from D365 CE(CRM). This blog covers: How to purchase and assign Office 365 E3 license to the user. (license with exchange service) How… Read More »Send emails from D365 CE(CRM) | Configure Mailbox in D365 CE

Convert Queue Items to Case in D365 CE(Create a Case from emails)

February 1, 2021March 26, 2021

Introduction: In this blog, we will understand how to create a case in D365 CE whenever an email is received to the queue. (Converting queue items to the case) Use Case: We have a queue named… Read More »Convert Queue Items to Case in D365 CE(Create a Case from emails)