Queue Items

Add Queue Items to Queue using Power Automate

February 8, 2023

In this blog, we will look at how we can add queue items to a queue using power automate(ms flow) We have a queue named “Customer Support” we will add queue items to this queue.… Read More »Add Queue Items to Queue using Power Automate

Convert Queue Items to Case in D365 CE(Create a Case from emails)

February 1, 2021March 26, 2021

Introduction: In this blog, we will understand how to create a case in D365 CE whenever an email is received to the queue. (Converting queue items to the case) Use Case: We have a queue named… Read More »Convert Queue Items to Case in D365 CE(Create a Case from emails)